• Scenario Planning spider diagram

    Scenario Planning: Designing Resiliency into Operations

    In the past 15 years, the coronavirus spread is one of many unplanned events that have challenged both large and small organizations, alike. MERS, SARS, mass shootings, 100-year floods, tornadoes – the scenarios that strain the resources of hospitals, clinics, and the communities that they serve occur at a greater frequency that ever before.

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  • Voice search for health care may be the future of health systems, becoming virtual more than physical.

    Hey, Alexa, Where’s My Health Care System?

    For decades, we’ve worked intimately with systems to improve how they could deliver care. From HealthPartners to Avera, Mayo Clinic Health System, Essentia, and M…

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