Project Managers are responsible for keeping the design team aligned, avoiding duplicated efforts, and setting clear expectations throughout the project. By consistently leading with purpose—through regular check-ins, collaborative discussions, and reviews of next steps—we help ensure everyone is rowing in the same direction. This structure not only maintains momentum but also fosters a sense of shared ownership and clarity within the team. Direct communication builds stronger relationships and keeps the project moving forward efficiently, despite the many challenges that will inevitably arise.
The process of translating a space program into a physical building involves thoughtful problem-solving—considering how spaces relate to one another functionally and how they connect to the surrounding context. Architects must determine which rooms benefit from natural light and views, such as offices and gathering areas, and which can be placed inboard, like restrooms or mechanical rooms. Beyond the interior layout, the building’s exterior appearance, its location, and the character it conveys are also essential considerations. Should it evoke a regional identity, like an “up north” aesthetic with heavy timber and rustic finishes? Or should it suggest permanence and solidity through materials like stone and brick? Balancing function, context, and visual expression is central to the architectural design process—and what I love most about my role is guiding teams through that journey.
From Projects to People
Throughout my career, problem-solving had traditionally taken shape through drawing and design. However, in recent years, I’ve found new ways to apply those same skills—often through an Excel spreadsheet or through soft skills like communication and team coordination. As a project manager, my role has shifted from designing directly to supporting those who do. I now help guide teams through complex challenges, thinking critically about solutions while ensuring the design intent is maintained. It’s still creative problem-solving—just through a different lens.
Guiding and streamlining processes has become a true passion of mine. I’ve genuinely enjoyed the shift in perspective—contributing to a project not just through design, but through coordination, mentorship, and strategic thinking. I find great fulfillment in checking in with teammates, supporting their growth, and helping them align their passions and skills with the work at hand. Building strong relationships with clients has also been incredibly rewarding. I value the opportunity to understand their unique challenges and help guide solutions that are thoughtful, effective, and collaborative.
Communication is Key
As a project manager, it’s common to encounter challenges that require careful navigation. One such scenario is when team members have differing opinions—particularly around design elements like the exterior expression of a building. In these moments, the role of the manager is not necessarily to enforce a compromise, but to facilitate a productive dialogue. It’s about creating space for each perspective to be heard, encouraging thoughtful discussion, and guiding the team toward a solution that aligns with the project’s goals. This process helps ensure that the final outcome reflects a well-considered balance of ideas rather than a forced middle ground.
At times, a client may change their mind midway through the design process. In these situations, it’s essential to revisit the original goals and understand the reasoning behind the shift. Open, respectful communication is key to navigating this change. As a project manager, it’s important to guide the client through the implications of their new direction—particularly if it affects critical factors like the design timeline or construction schedule. For example, if an on-time project opening is a top priority, and the proposed change would delay the schedule, that becomes the basis for a candid discussion. The goal is to understand what’s most important to them and to explore what trade-offs or adjustments can be made. It’s not just about cutting space—it’s about finding flexibility in the program and presenting creative options that align with both their needs and constraints.
The Big Picture
As a project manager, I still get to engage in design conversations and collaborate with teammates on architectural thinking. But much of my focus has shifted to the broader picture—looking at the project from a higher level. I’m responsible for understanding what our teams are working on, aligning their efforts with project goals, and supporting them in their professional growth. One of the most important aspects of this role is guiding both the project and the client through the process. For some clients, this may be their first and only project; for others, one of many. Regardless, the goal remains the same: to keep their interests and aspirations at the forefront and help bring their vision to life with clarity, confidence, and care.
While architects work daily with the design and construction of buildings, many clients—and their teams—may only experience one or two projects in their entire careers. That makes our ability to guide them through the process critically important. We must clearly communicate not only the steps of the iterative design process, but also the significance of key decisions and how they affect project outcomes. The more confident and informed a client feels, the more efficiently a project can move forward—avoiding unnecessary delays or cost impacts and ensuring a smoother, more collaborative experience for everyone involved.
Clear is Kind
A skilled project manager facilitates a smoother, more rewarding experience for everyone involved on a project.
